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DIAMOND Precast Concrete Ltd.| 7520 Conrad St | Burnaby, BC V5A 2H7
Tel: 604.415.5181 | Fax: 604.415.5185 |
www.DiamondPrecast.comSection: 13
Date: 12/03/2015
Edition 1, Revision: 0
Page: 2 of 2
x
If the material returned has no defect condition, then the product is again inspected by QC
in charge. The product is added to inventory and stored at the right place without any
marking. QC person has to ensure proper labelling is restored.
x
Sales Team is responsible for Refund, as per Diamond Warranty conditions.
3.
Customer Acceptance.
We have developed below Customer Acceptance Stamp on every packing and delivery slip where
client signs as below.
CUSTOMER ACCEPTANCE
x
All items received in good condition
–
Quality Accepted.
x
Quantity and Sizes matches Diamond Packing Slip
x
Returned Items require signed Diamond Packing Slip
x
Only Unused, Undamaged & Unmarked items accepted for return.
x
Returns must be within 60 days of Receipt
x
25% Restocking Fee on all Approved Returns
x
Returned items subject to inspection by DPCL QA / QC
x
Refunds will be determined at the discretion of Diamond.
Signature: ______________________
Date: _________________________
4.
Warranty:
We manufacture and sell the products and do not install these products on any site.
We have very limited warranty on the products as mentioned on Customer Acceptance Signature.
In case of installation failure our liability is nil.
Failures of our product in service go through investing process made by clients and we offer free
replacement if proven failure due to quality.
PRECAST CONCRETE
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